"If you personally want to grow as fast as your company, you have to give away your job every couple months."
The Phases of Scale
Founder's growth checklist
Strategic planning is a necessary process but, ultimately, distributed teams need to make decisions with limited time and information.
Busy teams need simple heuristics, or rules of thumb, to guide their decision making. One tool we recommend is an "Even Over" Statement. These are simple phrases that teams can pin up on a wall and use as strategic touchstones in their work.
1. Denial - Create Alignment
Share the broader vision and develop resources like data dictionary capabilities
2. Frustration - Maximise Communication
Set up email and other communication channels and provide support
3. Depression - Spark Motivation
Find champions and elevate them by celebrating the things they do with data
4. Experiment - Develop Capability
Organise internal contests to encourage people to try to do something new
5. Decision - Share Knowledge
Share progress against key goals and showcase new capabilities
My two favorite questions to ask direct reports are “if you were me, what would you do differently” and “what don’t you like about the product?”
"People allocation is as powerful as financial allocation." - Greg Case, Aon CEO
Personal Operations
Marketing/Sales
Business Operations
Hiring & Management
Operating Principles vs. Values
"Your principles should be clear and explicit enough that the people who consult them will make the same decisions a founder of your company would."
RACI framework and RAM (Responsibility Assignment Matrix)
"WHEN a decision is made is much more important than WHAT decision is made."
SPADE decision-making framework - Setting, People, Alternatives, Decide and Explain
"After a decision is made, each participant must commit support out loud. Pledging support aloud binds you to the greater good."
"All else being equal, the fastest company in any market will win."
"Deciding on when a decision will be made from the start is a profound, powerful change that will speed everything up."
""Why can't this be done sooner?" Asking it methodically, reliably and habitually can have a profound impact on the speed of your organization."
Share my problems to the team and potential leaders will step up to offer solutions